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Game won't start

4 years 2 months ago #1 by Gunfreak

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    • Game won't start was created by Gunfreak
    I downloaded the updated matrix version, I installed it no problem.
    I start the game and get the desktop menu, when I hit Play,
    I get a black square that overs half my screen, the square disappear after about a second, and then nothing more happens.

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    4 years 2 months ago - 4 years 2 months ago #2 by Chamberlain

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    • Replied by Chamberlain on topic Re: Game won't start
    Hey Gunfreak,

    Check and see if the anti-virus on your laptop is causing the issue where it could be quarantining the game exe file.

    Also, make sure the game is running in the Compatibility" to Windows 7 mode. See following link :

    www.matrixgames.com/forums/tm.asp?m=4099339&mpage=1�

    Maybe a corrupted download ? maybe you can download the game again.....

    Hope this helps..

    Chamberlain
    -Col. Joshua Chamberlain, 20th Maine

    We cannot retreat. We cannot withdraw. We are going to have to be stubborn today
    Last edit: 4 years 2 months ago by Chamberlain.

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    4 years 2 months ago #3 by Gunfreak

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    • Replied by Gunfreak on topic Re: Game won't start
    Tried all that, no effect.

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    4 years 2 months ago #4 by voltigeur

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    • Replied by voltigeur on topic Re: Game won't start
    is directx 9 installed?

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    4 years 2 months ago - 4 years 2 months ago #5 by Chamberlain

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    • Replied by Chamberlain on topic Re: Game won't start
    Have you tried starting the game with the exe that is in the home directory of the install ?
    -Col. Joshua Chamberlain, 20th Maine

    We cannot retreat. We cannot withdraw. We are going to have to be stubborn today
    Last edit: 4 years 2 months ago by Chamberlain.

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    4 years 2 months ago #6 by Gunfreak

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    • Replied by Gunfreak on topic Re: Game won't start
    Jupp, exe, in win 7 compatebilty and admin

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    3 years 11 months ago #7 by IronBMike

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    • Replied by IronBMike on topic Re: Game won't start

    Gunfreak wrote: Jupp, exe, in win 7 compatebilty and admin


    Same exact problem for me.

    Any solutions yet???
    CWGII -> SMG -> SMA -> WNLB -> ANGV -> TC -> TC2M -> SOW

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    3 years 11 months ago #8 by RebBugler

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    • Replied by RebBugler on topic Re: Game won't start
    If this is a new Win10 installation, see if this link helps...
    www.matrixgames.com/forums/tm.asp?m=4099339
    Bugles & Flags Gettysburg - Toolbar, Flags, Scenarios, and More...

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    3 years 11 months ago #9 by IronBMike

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    • Replied by IronBMike on topic Re: Game won't start
    Nope it's a fresh Windows 7 install.
    CWGII -> SMG -> SMA -> WNLB -> ANGV -> TC -> TC2M -> SOW

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    3 years 11 months ago #10 by RebBugler

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    • Replied by RebBugler on topic Re: Game won't start

    IronBMike wrote: Nope it's a fresh Windows 7 install.


    I saw from another post that you know to start with a CLEAN install. Other than that, a new download from Matrix with a fresh install should do it. If that doesn't work, like others said in previous posts, its gotta be an antivirus app interfering with the install, or a Directx 9 issue.
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    3 years 11 months ago #11 by IronBMike

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    • Replied by IronBMike on topic Re: Game won't start

    RebBugler wrote:

    IronBMike wrote: Nope it's a fresh Windows 7 install.


    I saw from another post that you know to start with a CLEAN install. Other than that, a new download from Matrix with a fresh install should do it. If that doesn't work, like others said in previous posts, its gotta be an antivirus app interfering with the install, or a Directx 9 issue.


    Yeah it's a completely new folder I made separately. Does the folder path have anything to do with it?

    I use DX11, if that matters.
    CWGII -> SMG -> SMA -> WNLB -> ANGV -> TC -> TC2M -> SOW

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    3 years 11 months ago #12 by RebBugler

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    • Replied by RebBugler on topic Re: Game won't start

    IronBMike wrote:

    RebBugler wrote:

    IronBMike wrote: Nope it's a fresh Windows 7 install.


    I saw from another post that you know to start with a CLEAN install. Other than that, a new download from Matrix with a fresh install should do it. If that doesn't work, like others said in previous posts, its gotta be an antivirus app interfering with the install, or a Directx 9 issue.


    Yeah it's a completely new folder I made separately. Does the folder path have anything to do with it?

    I use DX11, if that matters.


    Don't know if that extra folder is an issue but I wouldn't do that. My version is installed directly on the C Drive, along with Program Files, Documents, etc. DX11 should work fine.

    I've got one last idea, rename the Music folder found in the Base folder. Some computers have been known to crash when opening the game because of incompatible audio drivers.

    One more thing, next time you try to open the game and it crashes go in the SOWGB/Work folder and find the SOWGB.log file...Attach it here.
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    3 years 11 months ago - 3 years 11 months ago #13 by Jolly

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    • Replied by Jolly on topic Re: Game won't start
    Just to try and help a little, I don't think it's anything to do with installing the game into a new folder of your making.
    The installation proceedure gives you the option to install wherever you prefer. The defaults are there to make things a bit easier if you just want to click away and are not too bothered where it goes as long as you can play the game, which is fair enough.

    The log file (SowGB.log) goes a long way into finding the culprit, usually right at the end of the file indicating an error as to why the game has crashed.

    Don't get bogged down with all the tech - running around in circles - it's usually something more simple than that!

    David(jolly)
    Last edit: 3 years 11 months ago by Jolly.

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