Game won't run. Keeps crashing. Hopefully we won't get any posts here, but if we do, we'll try to help you out. You can also post any bugs that you find here. IMPORTANT: Don't post mod related problems here!
IMO we respond very quickly to all errors. We just ask that people email our support. Posting on the forum or PMs are just going to get redirected to using the support. That way we can get the activation code and any other information we need to fix the problem. We also provide the contact menu item at the top of the web page that does the same thing. I do not understand why some do not want to just email our support, but that's our support method for activation issues. It's also the fastest way to get your problems answered as we do not have to go back and forth asking that customers email our support.
Just went with Win7 64 bit. Did a clean install. Saved my SOWGB files... but apparently not all of them. Can only get to the Demo.
Can't find a "deactivation" button or is uninstall the same thing?
Norb, if it helps I will PM you my activation key.
Just went with Win7 64 bit. Did a clean install. Saved my SOWGB files... but apparently not all of them. Can only get to the Demo.
Can't find a "deactivation" button or is uninstall the same thing?
Did you deactivate your old installation? What files did you save? If you did a clean install without deactivating your old installation you won't be able to activate the new one until you deactivate the old one. If it's gone you'll need to contact Tech Support.
"Those in whose judgment I rely, tell me that I fought the battle splendidly and that it was a masterpiece of art.” - George McClellan to his wife describing the battle of Antietam
Please don't PM me with activation errors. We have a good process in place to deal with this stuff. If you check out the activation pages that pop up in the launch of the game you'll find our support email. sowsupport at scourgeofwar dot com, if you send your errors there you'll get them cleared up quickly.
