Need to re-download

Game won't run. Keeps crashing. Hopefully we won't get any posts here, but if we do, we'll try to help you out. You can also post any bugs that you find here. IMPORTANT: Don't post mod related problems here!
BurtAugust
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Need to re-download

Post by BurtAugust »

My HD crashed and I need to re-download. I have my activation key. How do I do this ?
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RebBugler
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Re: Need to re-download

Post by RebBugler »

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BurtAugust
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Re: Need to re-download

Post by BurtAugust »

Done that but it doesn't take my registration code :(
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RebBugler
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Re: Need to re-download

Post by RebBugler »

Done that but it doesn't take my registration code :(
Please try again, many folks miscopy their reg code because it's so long. Make sure all the digits are included with no extra spaces.
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BurtAugust
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Re: Need to re-download

Post by BurtAugust »

Maybe I have the wrong number ? Its not that long, 7 letters 6 numbers.
Jack ONeill
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Re: Need to re-download

Post by Jack ONeill »

Burt,

Yes, it should be about 20-22 characters long.

"Molon Labe"

Jack B)
American by birth, Californian by geography, Southerner by the Grace of God.

"Molon Labe"
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RebBugler
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Re: Need to re-download

Post by RebBugler »

Top of page, Contact Us, NorbSoftDev Support will look up and send you your reg code.
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opuslife
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Re: Need to re-download

Post by opuslife »

Related Q: Just dawned on me (and maybe others might be interested) that BEFORE a crash, or laptop death...

What info should I get & save, where can I find it, and who/whom/what web address would I turn to, to restore my GB & Antietam if necessary?

It occurred to me that if I stashed the info NOW, I would reduce aggravation later, no?

Thanks in advance for reading and insights.

Regards all, still happily playing solo vs. the wonderful AI (what is it now, 2 years later? Not sure)

Bob W.
Bristol RI, US
Jim
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Re: Need to re-download

Post by Jim »

First make a little text file with all of your installer codes, usernames and passwords, board logins etc. Keep it on your system, but back it up regularly to an old USB chip that you keep in a desk drawer.

Second, for all of your SOW games, register them with Matrix.

Third, invest a hundred bucks or so in a USB external drive and make regular system image backups.

-Jim
"My God, if we've not got a cool brain and a big one too, to manage this affair, the nation is ruined forever." Unknown private, 14th Vermont, 2 July 1863
opuslife
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Re: Need to re-downloada

Post by opuslife »

Ok - But so far, all I can actually find are the Matrix registry codes for GB and Chancelorsville (found them on the Matrix website. I can't even find anything for Antietam there.)

This all may seem to be perfectly obvious to you, but I have no clue where the 'installer codes' you mention would be located. On my hard drive? Or somewhere at Matrix or NorbSoftDev? To the casual player of the game - the game docs are not particularly intuitive (being somewhat understated here) as to where or what to find or save in the event of a loss... which is why I asked for a little friendly advice in the first place.)

If you can, can you provide more specifics? (Where the 'installer codes' would be located - in what folder and/or file?)

Regarding buying a $100 USB drive to maintain a system image backup... seems a little sledge hammer extreme to recover a $40 game - if I can simply save off the appropriate installation or registration code, no?

(I'm not a hard core modding gamer here - just a casual player - Can forgo saved games - just need to be able to reinstall if I kill or replace the laptop).

Thanks,

Bob W.
Bristol RI, US
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