Scourge of War Boards

ADukes wrote:

Already posted: sowsupport at scourgeofwar dot com

(replace at with @ and dot with .)

sowsupport at scourgeofwar dot com

J

bafonetto,

Recently we have had virus programs wiping out our files. In those cases a simple reinstall will fix your problem. You do not have to uninstall, just install again. You won't lose any of your progress. You won't have to activate again. This is what is happening with most of our players that suddenly lose their activation.

If that is not the issue, then you will have to send your work/activate.log files to our support email address.

Again, we apologize for these issues, but most of them are caused by virus programs wiping out or files, of which we have no control.

norb wrote:

bafonetto,

Recently we have had virus programs wiping out our files. In those cases a simple reinstall will fix your problem. You do not have to uninstall, just install again. You won't lose any of your progress. You won't have to activate again. This is what is happening with most of our players that suddenly lose their activation.

If that is not the issue, then you will have to send your work/activate.log files to our support email address.

Again, we apologize for these issues, but most of them are caused by virus programs wiping out or files, of which we have no control.

An article was in my local paper today about McAfee's screwup. Below is an article on the web. (hope I did not start that!) :laugh:

Rogue McAfee update paralyzes PCs worldwide

Marketing campaigns cannot turn a crappy antivirus into a good one but they do change the perception of how a crappy antivirus is perceived by the audience as to be a good one.

And this is what's been done with McAfee in the last decade.

And this is what's been done with McAfee in the last decade

But you have to admit that Symantec has been giving them a good race to the bottom. :laugh:

I have a similar problem, after doing a bios and nvidia dirver update on 20 april, the game is active but DRM has locked me outonly able to play Demo tutorial now, gave it to NorbSoft support, still waiting for some kind of answer.

Roberts

Do you have McAfee or AVG? If so, check your scan log to see if the SOW program was quarantined.

BOSTON

no virus software on my machine

Roberts

Try reinstalling the game, the new drivers might have overwritten something the game uses.

Roberts wrote:

no virus software on my machine

Did you email your logs to the sowsupport email address? I had thought that we had fixed your issues.