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Re: Register your products at Matrix to resolve most install isuess
Posted: Sun Dec 23, 2012 8:07 pm
by Little Powell
We will need more details. Doesn't work as in the code is invalid or something else?
Re: Register your products at Matrix to resolve most install isuess
Posted: Sun Dec 23, 2012 10:38 pm
by Florent
After many tries, it at last worked. I played the first scenario and then downloaded the Bonus scenarios.
And i played the first two on September 16 1862. Very fun !!
Re: Register your products at Matrix to resolve most install isuess
Posted: Mon Dec 24, 2012 2:04 am
by Little Powell
Glad to hear.
Re: Register your products at Matrix to resolve most install isuess
Posted: Wed Dec 26, 2012 8:59 am
by kaschykb
When I registered and re-installed, everything went well but then I realized I got a new "C:Matrix Games/Scourge of War-Gettysburg" directory in addition to my old "C:Norbsoft Dev/Scourge of War- Gettyburg" directory. The C:Matrix Games directory has the updated GB and Antietam packs but not the CV pack since there was no option to re-install that from Matrix Games. The old C:Norbsoft Dev directory has everything in it including the mods but I assume they're not updated as the registering and re-installing was intended to do.
Re: Register your products at Matrix to resolve most install isuess
Posted: Thu Dec 27, 2012 5:07 am
by CBD
How do I get the serial numbers for Antietam and Pipe Creek if I purchased download versions from NorbSoft?
Re: Register your products at Matrix to resolve most install isuess
Posted: Thu Dec 27, 2012 5:14 am
by born2see
CBD wrote:
How do I get the serial numbers for Antietam and Pipe Creek if I purchased download versions from NorbSoft?
Send and email to activate at norbsoftware dot com.
B
Re: Register your products at Matrix to resolve most install isuess
Posted: Sat Dec 29, 2012 10:40 am
by kaschykb
When I registered and re-installed, everything went well but then I realized I got a new "C:Matrix Games/Scourge of War-Gettysburg" directory in addition to my old "C:Norbsoft Dev/Scourge of War- Gettyburg" directory. The C:Matrix Games directory has the updated GB and Antietam packs but not the CV pack since there was no option to re-install that from Matrix Games. The old C:Norbsoft Dev directory has everything in it including the mods but I assume they're not updated as the registering and re-installing was intended to do.
Bump to Little Powell: It was my understanding you said registering and re-downloading would rewrite the new files to the old directories but this process appeared to create a whole new directory for me. Thanks for the help.
Re: Register your products at Matrix to resolve most install isuess
Posted: Fri Jan 04, 2013 7:24 pm
by CBD
"Send and email to activate at norbsoftware dot com."
Tried that but no response. Any other options?
Re: Register your products at Matrix to resolve most install isuess
Posted: Fri Jan 04, 2013 8:21 pm
by Little Powell
Please give us some information on the problem you are having. Also, you will get a response from the activation address; you may just need to give them a little more time.
Re: Register your products at Matrix to resolve most install isuess
Posted: Sun Jan 13, 2013 12:27 pm
by RebBugler
Second request...ISSUES is misspelled in the title.