Activation Errors

Game won't run. Keeps crashing. Hopefully we won't get any posts here, but if we do, we'll try to help you out. You can also post any bugs that you find here. IMPORTANT: Don't post mod related problems here!
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Little Powell
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Re: Activation Errors

Post by Little Powell »

Thank you for your help in re-activating Scourge of War - Gettysburg.

Sadly (pathectically) I can't find my activation code for the Antietam
Pack. I assume I have to contact Digital River to get the code?

Jeanne
We keep a record of those codes as well. You can contact the support address for that.
gregpeter82
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Re: Activation Errors

Post by gregpeter82 »

Hey I was wondering if you guys could help me out. My old computer with Scource activated on it died, and I can't get it to boot. Therfore I can't deactivate my code and get it on a new computer. Is there any way you guys can de activate it?
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Little Powell
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Re: Activation Errors

Post by Little Powell »

Please contact the support address or activation address.

http://www.norbsoftdev.net/contact-us-mainmenu-3
Element UK
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Re: Activation Errors

Post by Element UK »

I've tried installing on a new PC, but I can't De-activate in order to Re- activate. There is no de-activate bottom right corner. Forced to kick off using the demo version and it's not there. It won't let me activate until the old one is done away with.
born2see
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Re: Activation Errors

Post by born2see »

E,

Send an email to activate@norbsoftware.com and they'll help you out.

B
"Those in whose judgment I rely, tell me that I fought the battle splendidly and that it was a masterpiece of art.” - George McClellan to his wife describing the battle of Antietam
Templer
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Re: Activation Errors

Post by Templer »

As I have see now there are two expansions for Scourge of War: Gettysburg so I re-installed the game on my PC.

But when I enter my activation code I get the following error message:
---------------------------
Scourge of War - Gettysburg
---------------------------
This code is currently active.
You need to deactivate the game that is using it before it can be used again.
---------------------------

Maybe I have forgotten to deactivate Scourge of War before I deinstalled it the last time.

What to do?
ADukes
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Re: Activation Errors

Post by ADukes »

Read the first post.
Templer
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Re: Activation Errors

Post by Templer »

Read the first post.
Fine.

1. Go to scourgeofwar.com and verify that your code is valid on the verify code page. Checked
2. Disable your firewall Checked
3. Disable your virus protection (AVG causes big issues with this stuff) Checked
4. Make sure you have admin privileges. Checked

Don't work. :angry:
ADukes
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Re: Activation Errors

Post by ADukes »

If you receive activation errors, first I apologize. This is not new technology that we are using, but with any software there can be issues.

Send your Work/activate.log to activate at scourgeofwar dot com, we must have this file in order to check your activation error on the server.

EDIT: It is important to email us from the email that you ordered the code from and to send us your code.
Not checked.
born2see
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Re: Activation Errors

Post by born2see »

T,

Send an email to activate@norbsoftware.com and they'll take care of you. Include the email you received when you purchased the game.

B
"Those in whose judgment I rely, tell me that I fought the battle splendidly and that it was a masterpiece of art.” - George McClellan to his wife describing the battle of Antietam
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