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Re: Activation Errors

Posted: Fri May 25, 2012 6:04 pm
by Little Powell
Thank you for your help in re-activating Scourge of War - Gettysburg.

Sadly (pathectically) I can't find my activation code for the Antietam
Pack. I assume I have to contact Digital River to get the code?

Jeanne
We keep a record of those codes as well. You can contact the support address for that.

Re: Activation Errors

Posted: Mon May 28, 2012 6:01 pm
by gregpeter82
Hey I was wondering if you guys could help me out. My old computer with Scource activated on it died, and I can't get it to boot. Therfore I can't deactivate my code and get it on a new computer. Is there any way you guys can de activate it?

Re: Activation Errors

Posted: Mon May 28, 2012 6:42 pm
by Little Powell
Please contact the support address or activation address.

http://www.norbsoftdev.net/contact-us-mainmenu-3

Re: Activation Errors

Posted: Wed Jun 27, 2012 11:36 pm
by Element UK
I've tried installing on a new PC, but I can't De-activate in order to Re- activate. There is no de-activate bottom right corner. Forced to kick off using the demo version and it's not there. It won't let me activate until the old one is done away with.

Re: Activation Errors

Posted: Wed Jun 27, 2012 11:42 pm
by born2see
E,

Send an email to activate@norbsoftware.com and they'll help you out.

B

Re: Activation Errors

Posted: Fri Sep 21, 2012 12:42 am
by Templer
As I have see now there are two expansions for Scourge of War: Gettysburg so I re-installed the game on my PC.

But when I enter my activation code I get the following error message:
---------------------------
Scourge of War - Gettysburg
---------------------------
This code is currently active.
You need to deactivate the game that is using it before it can be used again.
---------------------------

Maybe I have forgotten to deactivate Scourge of War before I deinstalled it the last time.

What to do?

Re: Activation Errors

Posted: Fri Sep 21, 2012 1:21 am
by ADukes
Read the first post.

Re: Activation Errors

Posted: Fri Sep 21, 2012 2:02 am
by Templer
Read the first post.
Fine.

1. Go to scourgeofwar.com and verify that your code is valid on the verify code page. Checked
2. Disable your firewall Checked
3. Disable your virus protection (AVG causes big issues with this stuff) Checked
4. Make sure you have admin privileges. Checked

Don't work. :angry:

Re: Activation Errors

Posted: Fri Sep 21, 2012 2:15 am
by ADukes
If you receive activation errors, first I apologize. This is not new technology that we are using, but with any software there can be issues.

Send your Work/activate.log to activate at scourgeofwar dot com, we must have this file in order to check your activation error on the server.

EDIT: It is important to email us from the email that you ordered the code from and to send us your code.
Not checked.

Re: Activation Errors

Posted: Fri Sep 21, 2012 2:16 am
by born2see
T,

Send an email to activate@norbsoftware.com and they'll take care of you. Include the email you received when you purchased the game.

B