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Re:Activation Errors
Posted: Thu Mar 17, 2011 1:20 am
by chrisreb
I have the same issue following a HDD problem so could not deactivate.
Sent an e mail to support so not sure how long a reply will take.
Re:Activation Errors
Posted: Thu Mar 17, 2011 4:50 am
by norb
It's usually very quick.
Re: Activation Errors
Posted: Thu Mar 17, 2011 6:04 am
by Jolly
Not in my case.
I'm still waiting 24 hours after reporting activation problems after re-installing the game.
I can understand the issues involved regarding piracy, staffing etc, but It's quite a lot of money for the initial activation for people, and to have to tread on eggshells regarding not upsetting the access to the game seems increasingly like a poor deal.
David
Re: Activation Errors
Posted: Thu Mar 17, 2011 7:43 am
by norb
Are you sure you used the correct email? It's sowsupport at scourgeofwar dot com, or you can use the contact page in the menu at the top. I apologize for it taking so long, usually the guys get back the same day.
Re: Activation Errors
Posted: Thu Mar 17, 2011 9:08 am
by Jolly
I'm getting the standard support acknowlegements.
I also got this, which I responded to 10 hours ago ....
----------
Hi David,
please send us your activate.log file which is located in the Work
subfolder of the SOWGB directory.
Regards,
NorbSoftDev
-----------
I also sent a request for activation to the relevent address.
David
Re: Activation Errors
Posted: Thu Mar 17, 2011 3:35 pm
by Little Powell
I'm getting the standard support acknowlegements.
I also got this, which I responded to 10 hours ago ....
----------
Hi David,
please send us your activate.log file which is located in the Work
subfolder of the SOWGB directory.
Regards,
NorbSoftDev
-----------
I also sent a request for activation to the relevent address.
David
Did this get taken care of? Let us know if you are still having issues.
Re:Activation Errors
Posted: Thu Mar 17, 2011 6:23 pm
by Michael Slaunwhite
I have the same issue following a HDD problem so could not deactivate.
Sent an e mail to support so not sure how long a reply will take.
Hi.
I had a few problems with registering the game a couple of days ago, and the staff are very quick too respond. Hang in there Chrisreb, I know they are working on it for you...
Cheers...
Re: Activation Errors
Posted: Fri Mar 18, 2011 6:29 am
by Jolly
It's working now - thanks
Re: Activation Errors
Posted: Wed Mar 23, 2011 1:20 am
by vanmia
I don't know where i need to post this message, so i try here.
My PC crash last week and i've bought new this week. But i didn't have the time to deactivate the game on my old PC ! how could i fix this to play with SOW in my new PC ?
My activation code : ***
Thank's to help me ...
Re: Activation Errors
Posted: Wed Mar 23, 2011 1:22 am
by ADukes
Send your Work/activate.log to sowsupport at scourgeofwar dot com, we must have this file in order to check your activation error on the server.
EDIT: It is important to email us from the email that you ordered the code from and to send us your code.