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Re: Activation Errors
Posted: Wed Mar 23, 2011 1:27 am
by vanmia
Send your Work/activate.log to sowsupport at scourgeofwar dot com, we must have this file in order to check your activation error on the server.
EDIT: It is important to email us from the email that you ordered the code from and to send us your code.
Where i can find the work/activate log ? what is the name of this file ? and what is the mail to send it ?
It's ok, i find it ! i just open my eyes and read the instruction

Re: Activation Errors
Posted: Fri May 06, 2011 5:20 pm
by Sire.Gauvain
Do you need time to reactivate ?
Re: Activation Errors
Posted: Sat May 07, 2011 5:20 am
by Smintar
I messed up and deleted my files soo I need my activation code please.
Re: Activation Errors
Posted: Sun May 08, 2011 1:17 pm
by Sire.Gauvain
I need to play on lmy laptop because i ll go to the hospital tomorrow.
I NEED TO REACTIVATE !!!
Your system SUX !!
I can't believe i bought a game that i can't play.
I'm disappointed & very angry !!
My mail adresse is gotonin(a)gmail.com
Send it fast please !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Re: Activation Errors
Posted: Sun May 08, 2011 2:50 pm
by ADukes
How about contacting the support address as mentioned in the first post?
Why do you need to reactivate? Just deactivate on your desktop, then activate on your laptop.
Your system SUX !!
Of course if you don't know how to use it.
Re: Activation Errors
Posted: Sun May 08, 2011 3:39 pm
by Sire.Gauvain
I know how use it.
I desactivate in my main PC.
Re: Activation Errors
Posted: Sun May 08, 2011 9:03 pm
by norb
IMO we respond very quickly to all errors. We just ask that people email our support. Posting on the forum or PMs are just going to get redirected to using the support. That way we can get the activation code and any other information we need to fix the problem. We also provide the contact menu item at the top of the web page that does the same thing. I do not understand why some do not want to just email our support, but that's our support method for activation issues. It's also the fastest way to get your problems answered as we do not have to go back and forth asking that customers email our support.
Re: Activation Errors
Posted: Mon Aug 22, 2011 3:16 am
by MadMan
Just went with Win7 64 bit. Did a clean install. Saved my SOWGB files... but apparently not all of them. Can only get to the Demo.
Can't find a "deactivation" button or is uninstall the same thing?
Norb, if it helps I will PM you my activation key.
Re: Activation Errors
Posted: Mon Aug 22, 2011 3:27 am
by born2see
MadMan wrote:
Just went with Win7 64 bit. Did a clean install. Saved my SOWGB files... but apparently not all of them. Can only get to the Demo.
Can't find a "deactivation" button or is uninstall the same thing?
Did you deactivate your old installation? What files did you save? If you did a clean install without deactivating your old installation you won't be able to activate the new one until you deactivate the old one. If it's gone you'll need to contact Tech Support.
http://www.norbsoftdev.net/index.php?op ... d&Itemid=3
B
Re: Activation Errors
Posted: Mon Aug 22, 2011 3:40 am
by norb
Please don't PM me with activation errors. We have a good process in place to deal with this stuff. If you check out the activation pages that pop up in the launch of the game you'll find our support email. sowsupport at scourgeofwar dot com, if you send your errors there you'll get them cleared up quickly.