Activation Errors
Posted: Sun Mar 28, 2010 3:23 pm
If you receive activation errors, first I apologize. This is not new technology that we are using, but with any software there can be issues.
Send your Work/activate.log to activate at scourgeofwar dot com, we must have this file in order to check your activation error on the server.
EDIT: It is important to email us from the email that you ordered the code from and to send us your code.
Things to try:
1. Go to scourgeofwar.com and verify that your code is valid on the verify code page.
2. Disable your firewall
3. Disable your virus protection (AVG causes big issues with this stuff)
4. Make sure you have admin privileges.
5. One thing that worked for us is to uninstall and then reinstall. Many times this will fix the problem and when you reinstall the game will still be activated. This can happen if the activation dll is shown as a false positive to your virus software. Do not delete your game folders when you do this, as if it's possible to save your activation, it will.
If all that fails, we will get back to you after we get a response from their support team. Again, we apologize for this and we will fix any issues you are having as soon as possible.
Thank you,
NorbSoftDev
Send your Work/activate.log to activate at scourgeofwar dot com, we must have this file in order to check your activation error on the server.
EDIT: It is important to email us from the email that you ordered the code from and to send us your code.
Things to try:
1. Go to scourgeofwar.com and verify that your code is valid on the verify code page.
2. Disable your firewall
3. Disable your virus protection (AVG causes big issues with this stuff)
4. Make sure you have admin privileges.
5. One thing that worked for us is to uninstall and then reinstall. Many times this will fix the problem and when you reinstall the game will still be activated. This can happen if the activation dll is shown as a false positive to your virus software. Do not delete your game folders when you do this, as if it's possible to save your activation, it will.
If all that fails, we will get back to you after we get a response from their support team. Again, we apologize for this and we will fix any issues you are having as soon as possible.
Thank you,
NorbSoftDev