Diplay /Colour resolution problem – or was it just snowing at the time?

[Col D. Streamer]

Ok guys – this could be an interesting problem

I have downloaded the demo on to 3 different machines

Machine 1 is a laptop with half a gig memory and to be honest I didn’t expect much from it.
Machine 2 is my home desktop with 2 gig memory
Machine 3 is my office desktop with 3 gig memory

As expected the 3 gig machine seems fine. However on machines 1 and 2, I seem to have a problem with the ground landscape – ie it is completely blank. I can see the rocks, trees, sky and clouds and even the bridge but the rest is unfilled or defaults to white. To be honest it looks as if the demo is set in winter and the troops are fighting and marching through snow! The game does work ok in spite of this but works fine but

I did wonder if this was a memory problem but machine 2 with 2 gig should be sufficient. I have played with some of the performance options and resetting the resolution but can’t work out what is causing the problem.

Obviously I don’t care about machine with half a gig but I would like to resolve the problem on machine 2 with 2 gig before I purchase the game. Machine 3 is fine but I am not able to use it without losing my job and I am reluctant to ask our technical people for the same reason!

Has anyone else come across this problem?

[ADukes]

That's more a graphic card problem. Machine 1 & 2 probably have one with memory below 256/128MB RAM.

Please run dxdiag.exe, click save all data, open the file DxDiag.txt and let us know what is in the section that looks like this:

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9800 GX2
Manufacturer: NVIDIA
Chip type: NVxx
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0604&SUBSYS_050410DE&REV_A2
Display Memory: 1522 MB
Dedicated Memory: 499 MB
Shared Memory: 1023 MB
Current Mode: 1600 x 1200 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.17.0011.9621 (English)
DDI Version: 10
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 1/12/2010 12:03:34, 9388648 bytes
WHQL Logo'd: Yes

[Col D. Streamer]

Many thanks for your advice. I will have a look at the diagnostics when I get home this evening

[Col D. Streamer]

OK - here are the dianostics on the 2 gig machine:-
looks like 64 mg if you can confirm that is statisitic fgfor the graphic card


---------------
Display Devices
---------------
Card name: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Manufacturer: Intel Corporation
Chip type: Intel(R) 82845G Graphics Controller
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2562&SUBSYS_01601028&REV_01
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (16 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ialmrnt5.dll
Driver Version: 6.14.0010.3691 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/8/2003 10:12:28, 36927 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ialmnt5.sys
Mini VDD Date: 10/8/2003 10:11:20, 93979 bytes
Device Identifier: {D7B78E66-6622-11CF-F37D-6A21A0C2CB35}
Vendor ID: 0x8086
Device ID: 0x2562
SubSys ID: 0x01601028
Revision ID: 0x0001
Revision ID: 0x0001
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices

[ADukes]

Correct, it is a 64MB card and that's why the game doesn't work properly on machine 2.