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Need to re-download

Posted: Sat Jun 08, 2013 12:10 am
by BurtAugust
My HD crashed and I need to re-download. I have my activation key. How do I do this ?

Re: Need to re-download

Posted: Sat Jun 08, 2013 12:42 am
by RebBugler

Re: Need to re-download

Posted: Sat Jun 08, 2013 1:32 am
by BurtAugust
Done that but it doesn't take my registration code :(

Re: Need to re-download

Posted: Sat Jun 08, 2013 2:12 am
by RebBugler
Done that but it doesn't take my registration code :(
Please try again, many folks miscopy their reg code because it's so long. Make sure all the digits are included with no extra spaces.

Re: Need to re-download

Posted: Sat Jun 08, 2013 5:26 pm
by BurtAugust
Maybe I have the wrong number ? Its not that long, 7 letters 6 numbers.

Re: Need to re-download

Posted: Sat Jun 08, 2013 10:50 pm
by Jack ONeill
Burt,

Yes, it should be about 20-22 characters long.

"Molon Labe"

Jack B)

Re: Need to re-download

Posted: Sat Jun 08, 2013 11:32 pm
by RebBugler
Top of page, Contact Us, NorbSoftDev Support will look up and send you your reg code.

Re: Need to re-download

Posted: Sun Jun 09, 2013 3:45 pm
by opuslife
Related Q: Just dawned on me (and maybe others might be interested) that BEFORE a crash, or laptop death...

What info should I get & save, where can I find it, and who/whom/what web address would I turn to, to restore my GB & Antietam if necessary?

It occurred to me that if I stashed the info NOW, I would reduce aggravation later, no?

Thanks in advance for reading and insights.

Regards all, still happily playing solo vs. the wonderful AI (what is it now, 2 years later? Not sure)

Bob W.
Bristol RI, US

Re: Need to re-download

Posted: Mon Jun 10, 2013 2:58 am
by Jim
First make a little text file with all of your installer codes, usernames and passwords, board logins etc. Keep it on your system, but back it up regularly to an old USB chip that you keep in a desk drawer.

Second, for all of your SOW games, register them with Matrix.

Third, invest a hundred bucks or so in a USB external drive and make regular system image backups.

-Jim

Re: Need to re-downloada

Posted: Mon Jun 10, 2013 5:56 am
by opuslife
Ok - But so far, all I can actually find are the Matrix registry codes for GB and Chancelorsville (found them on the Matrix website. I can't even find anything for Antietam there.)

This all may seem to be perfectly obvious to you, but I have no clue where the 'installer codes' you mention would be located. On my hard drive? Or somewhere at Matrix or NorbSoftDev? To the casual player of the game - the game docs are not particularly intuitive (being somewhat understated here) as to where or what to find or save in the event of a loss... which is why I asked for a little friendly advice in the first place.)

If you can, can you provide more specifics? (Where the 'installer codes' would be located - in what folder and/or file?)

Regarding buying a $100 USB drive to maintain a system image backup... seems a little sledge hammer extreme to recover a $40 game - if I can simply save off the appropriate installation or registration code, no?

(I'm not a hard core modding gamer here - just a casual player - Can forgo saved games - just need to be able to reinstall if I kill or replace the laptop).

Thanks,

Bob W.
Bristol RI, US