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Lost Registration Code, Lost Game
Posted: Fri Jul 19, 2013 9:38 pm
by RebBugler
Lost Registration Code, contact Matrix Games Support
Lost game, hard drive crash, etc., re-download from Matrix Games:
http://www.norbsoftdev.net/forum/techni ... ion-issues
Re: Lost Registration Code, Lost Game
Posted: Thu Mar 20, 2014 6:09 pm
by DrMike1997
Hi again all, long time no see! I bought a new computer a couple of months ago and need to redownload my game here. ( bought it prematrix) I tried the link above but have not heard back. Any help would be nice!
Re: Lost Registration Code, Lost Game
Posted: Thu Mar 20, 2014 8:13 pm
by Garnier
If you still have the email from NSD with the activation code in it you can use that to register the game at matrix and then download it there.
Re: Lost Registration Code, Lost Game
Posted: Thu Mar 20, 2014 9:18 pm
by DrMike1997
I think that was 2 computers ago!
Re: Lost Registration Code, Lost Game
Posted: Fri Mar 21, 2014 12:26 am
by Garnier
What email service do you use? It should not be tied to your computer.
I highly recommend you use an online email provider if you don't already, so you never lose emails. Having all of my emails back to 2003 is very nice because a lot of things like this get sent to your email and there's no other easy way to get them.
Anyway, emailing the address given in the first post in this thread should work if you really lost your activation code.
Re: Lost Registration Code, Lost Game
Posted: Sat Nov 14, 2015 9:03 pm
by Gavrilo
Is this email outdated? "
activate@norbsoftare.com" doesn't work for me..
Re: Lost Registration Code, Lost Game
Posted: Sat Nov 14, 2015 9:26 pm
by Chamberlain
You are missing the 'w' in software.
Give it another try.
Re: Lost Registration Code, Lost Game
Posted: Sat Nov 14, 2015 10:12 pm
by Gavrilo
You are missing the 'w' in software.
Give it another try.
Yeah. It still doesn't work.
Re: Lost Registration Code, Lost Game
Posted: Mon Nov 16, 2015 6:45 am
by Gavrilo
Alright, seriously? Sorry to Double Post, but this is terrible support. I bought & lost my game, and nobody is helping me? Wtf? The email doesn't even work!?
Re: Lost Registration Code, Lost Game
Posted: Mon Nov 16, 2015 6:50 pm
by Little Powell
Email
