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Solved - runetime error

Posted: Wed Jun 10, 2015 1:25 pm
by corsin84
Bonjour.
I purchased, download and installed SOWW yesterday, I could not play a single fois.Lorsque I try to start the games (or other compatible Windows 7), I get this message, "runetime error, program: H / Scourge of war waterloo / sowwl
this app HAS requested the Runtime to terminate it in unusual way.
please touch the app's support team for more information. "
I tried all sorts of drivers for my graphics card that seems to be the origin of the problem (ATI Radeon 7950), my pc configuration, without being of last generation turned all current games with maximum.J'ai contacted MATRIX GAMES support, I expect a response for that t problème.Y has it, like me, players who encounter this problem?

Re: runetime error

Posted: Wed Jun 10, 2015 1:31 pm
by con20or
Hello.

A few questions -

- Do you have Windows 8?
- Are you running in Win 7 compatibility mode as administrator?

Re: runetime error

Posted: Wed Jun 10, 2015 1:51 pm
by corsin84
Yes I tried the Windows 7 compatibility in administrator mode, it does not change anything.
Thank you for the answer.

Re: runetime error

Posted: Wed Jun 10, 2015 1:55 pm
by con20or
I presume you have tried a reinstall?

Re: runetime error

Posted: Wed Jun 10, 2015 1:55 pm
by corsin84
My setup: Windows 8.1, intel core i5 - 3570 k, 3.40 GHz - 8 gb mem.- ATI Radeon 7950

Re: runetime error

Posted: Wed Jun 10, 2015 2:12 pm
by con20or
I presume you have tried a reinstall?
?

Re: runetime error

Posted: Wed Jun 10, 2015 2:22 pm
by corsin84
Yes, several times on different hard disks, also in the file or was installed scourge of war Gettysburg and its modules (which are now reinstall) .I also change ATI radeon drivers.

Re: runetime error

Posted: Wed Jun 10, 2015 2:24 pm
by con20or
One of the tech guy will be along to help ASAP, but we are all different time-zones so it could be this evening.

Re: runetime error

Posted: Wed Jun 10, 2015 3:53 pm
by Little Powell
Can you please post the contents of your sowwl.log file after the crash? It is located in your Documents\Sowwl folder.

Re: runetime error

Posted: Wed Jun 10, 2015 4:06 pm
by corsin84
Game Launched
13:42:41 Version:SOWWL
1.0005
13:42:41 load error5 5
13:42:41 load error3 87
13:42:42 load error5 5
13:42:42 load error3 87