More problems opening SOWG
Posted: Thu Apr 07, 2016 11:24 am
Taking advice from this site, and from the Matrix Help Desk, I uninstalled SOWG (after saving my Mods and Work folders) and downloaded the game from Matrix. The game would still not open. Matrix said that it was probably because the program had been quarantined. When I tried to fix it, SOWG would still not open. Here are the following messages I then sent to the Matrix Help Desk:
>Re: your recent advice to check my anti-virus/anti-malware, I'm afraid I am out of my depth here, but here is what I tried. I have Macafee security. SOWG was in the quarantine list and I deleted it. Reboot and game would not open. I went back to Mcafee and went to internet connections for programs. SOWG was there and it was set for "Use designated ports (recommended)." I changed that to "open ports to home and work networks." Rebooted. Game would not open.<
>I went to Windows firewall and it lists apps allowed to communitcate through firewall. SOW is not on the list. But to add it, there is a space for me to put in the path and click add. But I don't know that path name. Is it SOWG?<
>Now, when I click on the kepi in the toolbar, a message comes up asking if I want to allow this program to make changes to my computer---I press yes and up pops the same banner I've been getting: Play-Scourge of War Gettysburg. But double-clicking on that does not start the game.<
I have limited knowledge of Windows 10, and only partially know if anything I'm doing is correct. Any help would be greatly appreciated. I just want the game to open.
>Re: your recent advice to check my anti-virus/anti-malware, I'm afraid I am out of my depth here, but here is what I tried. I have Macafee security. SOWG was in the quarantine list and I deleted it. Reboot and game would not open. I went back to Mcafee and went to internet connections for programs. SOWG was there and it was set for "Use designated ports (recommended)." I changed that to "open ports to home and work networks." Rebooted. Game would not open.<
>I went to Windows firewall and it lists apps allowed to communitcate through firewall. SOW is not on the list. But to add it, there is a space for me to put in the path and click add. But I don't know that path name. Is it SOWG?<
>Now, when I click on the kepi in the toolbar, a message comes up asking if I want to allow this program to make changes to my computer---I press yes and up pops the same banner I've been getting: Play-Scourge of War Gettysburg. But double-clicking on that does not start the game.<
I have limited knowledge of Windows 10, and only partially know if anything I'm doing is correct. Any help would be greatly appreciated. I just want the game to open.