I have 2 active code - I can not play!

Game won't run. Keeps crashing. Hopefully we won't get any posts here, but if we do, we'll try to help you out. You can also post any bugs that you find here. IMPORTANT: Don't post mod related problems here!
Kerflumoxed
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Re: NORB - a single code running on two computers, I can not deactivate!

Post by Kerflumoxed »

ADukes wrote:
Already posted: sowsupport at scourgeofwar dot com

(replace at with @ and dot with .)
sowsupport at scourgeofwar dot com

J
Last edited by ADukes on Thu Apr 22, 2010 7:16 pm, edited 1 time in total.
Reason: E-mail changed.
Jack Hanger
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"Boys, if we have to stand in a straight line as stationary targets for the Yankees to shoot at, this old Texas Brigade is going to run like hell!" J. B. Poley, 4th Texas Infantry, Hood's Texas Brigade
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norb
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Re: NORB - a single code running on two computers, I can not deactivate!

Post by norb »

bafonetto,

Recently we have had virus programs wiping out our files. In those cases a simple reinstall will fix your problem. You do not have to uninstall, just install again. You won't lose any of your progress. You won't have to activate again. This is what is happening with most of our players that suddenly lose their activation.

If that is not the issue, then you will have to send your work/activate.log files to our support email address.

Again, we apologize for these issues, but most of them are caused by virus programs wiping out or files, of which we have no control.
BOSTON
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Re: NORB - a single code running on two computers, I can not deactivate!

Post by BOSTON »

norb wrote:
bafonetto,

Recently we have had virus programs wiping out our files. In those cases a simple reinstall will fix your problem. You do not have to uninstall, just install again. You won't lose any of your progress. You won't have to activate again. This is what is happening with most of our players that suddenly lose their activation.

If that is not the issue, then you will have to send your work/activate.log files to our support email address.

Again, we apologize for these issues, but most of them are caused by virus programs wiping out or files, of which we have no control.
An article was in my local paper today about McAfee's screwup. Below is an article on the web. (hope I did not start that!) :laugh:

Rogue McAfee update paralyzes PCs worldwide
Last edited by BOSTON on Thu Apr 22, 2010 9:57 pm, edited 1 time in total.
HOISTINGMAN4

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GShock
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Re: NORB - a single code running on two computers, I can not deactivate!

Post by GShock »

Marketing campaigns cannot turn a crappy antivirus into a good one but they do change the perception of how a crappy antivirus is perceived by the audience as to be a good one.

And this is what's been done with McAfee in the last decade. :)
Marching Thru Georgia
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Re:I have 2 active code - I can not play!

Post by Marching Thru Georgia »

And this is what's been done with McAfee in the last decade
But you have to admit that Symantec has been giving them a good race to the bottom. :laugh:
I can make this march and I will make Georgia howl.
Roberts
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Re:I have 2 active code - I can not play!

Post by Roberts »

I have a similar problem, after doing a bios and nvidia dirver update on 20 april, the game is active but DRM has locked me outonly able to play Demo tutorial now, gave it to NorbSoft support, still waiting for some kind of answer.
BOSTON
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Re:I have 2 active code - I can not play!

Post by BOSTON »

Roberts

Do you have McAfee or AVG? If so, check your scan log to see if the SOW program was quarantined.

BOSTON :)
HOISTINGMAN4

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Roberts
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Re:I have 2 active code - I can not play!

Post by Roberts »

no virus software on my machine
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RebBugler
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Re:I have 2 active code - I can not play!

Post by RebBugler »

Roberts

Try reinstalling the game, the new drivers might have overwritten something the game uses.
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norb
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Re:I have 2 active code - I can not play!

Post by norb »

Roberts wrote:
no virus software on my machine
Did you email your logs to the sowsupport email address? I had thought that we had fixed your issues.
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