Deactivation and Activation help needed

[DanimalKingdom]

Hello,

my computer's hard drive died, and I have since bought a new one and installed SOWGB on it. As I had the game activated on my previous hard drive, I cannot activate the new one. The old install is of course long gone along with the old hard drive, but it is still apparently activated. Can I deactivate it online at all?

[ADukes]

From the sticky topic 4 above yours:
norb wrote:

Send your Work/activate.log to sowsupport at scourgeofwar dot com, we must have this file in order to check your activation error on the server.

It is important to email us from the email that you ordered the code from and to send us your code.