Activation Errors

[norb]

You have to email sowsupport at scourgeofwar dot com with your code from the email that you used to purchase.

[Greek]

Thank you, shall do!

Bill

[X Navy Seal]

Norb:

I need some help. My computer's hard drive was just restored today due to a virus so SOW Gettysburg was erased. I did not "deactivate" the game before this occured. Now, when I try to enter my activation code it says that the code is in use and needs to be deactivated. What should I do?

Thanks

[Marching Thru Georgia]

As Norb wrote 2 replies above.

You have to email sowsupport at scourgeofwar dot com with your code from the email address that you used to purchase.

Hope you didn't lose anything important.

[norb]

Don't worry Seal. It's happened a few times and we always work it out. Just email us the code and we'll take care of it.

[Deadmeat1471]

Sigh, I had to reformat my c drive and I try to activate and says I need to deactivate it first! how do I deactivate it? I dont think I can :/

Thanks!

* I guess i should email one of you guys the key aswell.

[norb]

Yes, the support email mentioned in this thread is how to handle these issues.

[X Navy Seal]

Hi Norb:

When I attempt to start up the game, it says "runtime error." It also says, "this application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."


I e-mailed the support team a couple hours ago, but have received no response.

In the interest of time, please advise.

Thanks

[Little Powell]

Hi Norb:

When I attempt to start up the game, it says "runtime error." It also says, "this application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."


I e-mailed the support team a couple hours ago, but have received no response.

In the interest of time, please advise.

Thanks

Did this happen when you downloaded the latest patch?

[X Navy Seal]

Thank you for the quick response LP.

I did download the latest patch the night before this problem occurred. However, I managed to play an MP game that first night with the latest patch without any problem.

I guess I will stick around on here for your reply.


Thanks