Activation Errors

[chrisreb]

I have the same issue following a HDD problem so could not deactivate.

Sent an e mail to support so not sure how long a reply will take.

[norb]

It's usually very quick.

[Jolly]

Not in my case.

I'm still waiting 24 hours after reporting activation problems after re-installing the game.
I can understand the issues involved regarding piracy, staffing etc, but It's quite a lot of money for the initial activation for people, and to have to tread on eggshells regarding not upsetting the access to the game seems increasingly like a poor deal.

David

[norb]

Are you sure you used the correct email? It's sowsupport at scourgeofwar dot com, or you can use the contact page in the menu at the top. I apologize for it taking so long, usually the guys get back the same day.

[Jolly]

I'm getting the standard support acknowlegements.
I also got this, which I responded to 10 hours ago ....

----------
Hi David,

please send us your activate.log file which is located in the Work
subfolder of the SOWGB directory.


Regards,
NorbSoftDev
-----------

I also sent a request for activation to the relevent address.

David

[Little Powell]

I'm getting the standard support acknowlegements.
I also got this, which I responded to 10 hours ago ....

----------
Hi David,

please send us your activate.log file which is located in the Work
subfolder of the SOWGB directory.


Regards,
NorbSoftDev
-----------

I also sent a request for activation to the relevent address.

David

Did this get taken care of? Let us know if you are still having issues.

[Michael Slaunwhite]

I have the same issue following a HDD problem so could not deactivate.

Sent an e mail to support so not sure how long a reply will take.

Hi.

I had a few problems with registering the game a couple of days ago, and the staff are very quick too respond. Hang in there Chrisreb, I know they are working on it for you...

Cheers...

[Jolly]

It's working now - thanks

[vanmia]

I don't know where i need to post this message, so i try here.

My PC crash last week and i've bought new this week. But i didn't have the time to deactivate the game on my old PC ! how could i fix this to play with SOW in my new PC ?

My activation code : ***

Thank's to help me ...

[ADukes]

Send your Work/activate.log to sowsupport at scourgeofwar dot com, we must have this file in order to check your activation error on the server.

EDIT: It is important to email us from the email that you ordered the code from and to send us your code.