MP Courier Crashing

[Little Powell]

Our kriegsspiel group hasa been experiencing frequent game freezes in MP HITS courier games since 1.4, so Gobbler & Co are not alone.

We were intially not sure whether it might be due to connection problems, but over the last few days we think we have ruled that out as a cause.

At them moment we have scaled back our planned MP activity, and all we are doing is occasional tests.

We have been using custom difficulty on advice from con20or.

Appreciate you need more stuff to work on to identify the problem. Happy to send you a log file next time it happens, but not sure how to produce one. Is this just a save game file?

Martin

We will get to the bottom of it. Some change in 1.4 obviously created a courier bug, even though we haven't been able to re-produce it yet. We will continue to test until we find it.

[Martin James]

We will get to the bottom of it. Some change in 1.4 obviously created a courier bug, even though we haven't been able to re-produce it yet. We will continue to test until we find it.

I know you will LP. Thanks.

How do I create va log file for you?

Martin

[Martin James]

Did you ever try the reinstall Martin?

No I didn't con20or. Partly because others seemed to be having same experience, partly because of MTG's comments, and partly because of the new link to 1.4 which was posted a few days ago. When I downloaded that, I noticed the file size was different to my previous version, so had high hopes it might solve the problem.

In a test yesterday we both used that version of 1.4. One game froze after 5 minutes. Neither of us had sent couriers to each other, but I had just sent them to some of my pc-subordinates using the message window when it happened.

In our second game we avoided doing that, and the game was still runnng fine after 35 minutes. We had to call it short because of family commitments, but both exchanged couriers shortly before that to see what would happen. We received each other's messages ok, and the game was still going strong at that point.

Should I do a complete reinstall? I think so far I have played in all of our group's games (being retired). So if any of my files are corrupted, I could be sabotaging things, I suppose.

Martin

[con20or]

I'll bow out of this one, the experts are on the case now, they can tell you what to try next

[Martin James]

I'll bow out of this one, the experts are on the case now, they can tell you what to try next

Yes, it's a wise man who knows his limitations

Hey, I guess this makes me particularly wise, as it's generally agreed that I have so many (English self-deprecation)

Martin

[norb]

We did post the install again because people were having issues. It should be the same file. Hopefully it's good now as the support calls have gone down since the repost.

[Little Powell]

Gentlemen,

Any other recent crashes to report?

We had another MP test last night, and again it ran flawlessly. We used a large stock OOB, custom difficulty with couriers at brigade level, sent/received messages like crazy, courier window up, etc.. It ran very smooth, and we tried everything we could to get it to crash.

I suspect it is something happening between your machines. Such as someone has a network card issue, or maybe a corrupt patch install, or a mod conflict, or something else.

At this point since we have been unable to re-create the problem, we will need you guys to do your best to narrow it down.

- Everyone download patch again and install
- Play a game with all mods disabled. If it doesn't crash, enable one at a time to find the problem mod.
- Play a game with all players, when it crashes, play again minus one player, that way you could narrow it down to one player/PC.

Just anything you can do to narrow it down to the source of the issue.

[Monty]

Well, we can you help you a bit there already. As linked to earlier, we have logged 15 separate instances of the fault going back at least as far as June of last year. All it will take is a bit of rummaging through these logs and I should be able to produce some interesting information (i.e. how long into play does it crash, who is playing when it crashes etc.).

It might be worth noting, this isn't a fault that has appeared with the latest patch. It's been present ever since we started playing this with each other (circa April 2011).

[Blaugrana]

Gentlemen,
[...]

At this point since we have been unable to re-create the problem, we will need you guys to do your best to narrow it down.

- Everyone download patch again and install
- Play a game with all mods disabled. If it doesn't crash, enable one at a time to find the problem mod.
- Play a game with all players, when it crashes, play again minus one player, that way you could narrow it down to one player/PC.

Just anything you can do to narrow it down to the source of the issue.

Thanks LP. I will do this as soon as some of us can set a game up & will report back.

5 Feb update: just played a 1:1 Div battle in MP on East Cavalry Field at Custom, with Couriers at Brigade. All went perfectly. [edit: we only played for 45 minutes or so - not a real test of stability past the hour mark]

[Monty]

Courier crash logs from the weekend. Note the "Waiting for courier message" spam.

http://dl.dropbox.com/u/32498646/03.02.12.zip