Problem with registering in the Matrix Games

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franco
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Joined: Tue Nov 11, 2008 6:03 pm

Problem with registering in the Matrix Games

Post by franco »

I keep entering my email address and it is the correct one, but it keeps stating that it is an "Invalid email address." You can't seem to be able to send them an email unless you log in first, whic I can't do because I get the Invalid email address message. I wnat to open an account so that I can order "Chancellorsville."
I went to "Slitherine" and that site took my email address. But I was hoping that I could find out how I could order the "Collectors Edition" of Chancellorsville, but apparently on either site can you send them an email.
Last edited by franco on Wed Nov 07, 2012 11:13 pm, edited 1 time in total.
Reason: update
born2see
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Joined: Fri Apr 22, 2011 9:25 am

Re: Problem with registering in the Matrix Games

Post by born2see »

F,

An obvious question, but have you contacted their support?

B
"Those in whose judgment I rely, tell me that I fought the battle splendidly and that it was a masterpiece of art.” - George McClellan to his wife describing the battle of Antietam
franco
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Joined: Tue Nov 11, 2008 6:03 pm

Re: Problem with registering in the Matrix Games

Post by franco »

Unfortunately you have to be able to sign into their site before you can send them a msg, and since it won't take my email address I can't send them a msg.
Jim
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Joined: Tue Nov 27, 2007 8:53 am

Re: Problem with registering in the Matrix Games

Post by Jim »

Please try this link: Matrix Login Assistance Page

Let us know if this does not work and we will escalate further.

-Jim
"My God, if we've not got a cool brain and a big one too, to manage this affair, the nation is ruined forever." Unknown private, 14th Vermont, 2 July 1863
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