Solved - runetime error

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corsin84
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Solved - runetime error

Post by corsin84 »

Bonjour.
I purchased, download and installed SOWW yesterday, I could not play a single fois.Lorsque I try to start the games (or other compatible Windows 7), I get this message, "runetime error, program: H / Scourge of war waterloo / sowwl
this app HAS requested the Runtime to terminate it in unusual way.
please touch the app's support team for more information. "
I tried all sorts of drivers for my graphics card that seems to be the origin of the problem (ATI Radeon 7950), my pc configuration, without being of last generation turned all current games with maximum.J'ai contacted MATRIX GAMES support, I expect a response for that t problème.Y has it, like me, players who encounter this problem?
Last edited by con20or on Sat Jun 13, 2015 1:50 pm, edited 1 time in total.
con20or
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Re: runetime error

Post by con20or »

Hello.

A few questions -

- Do you have Windows 8?
- Are you running in Win 7 compatibility mode as administrator?
corsin84
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Re: runetime error

Post by corsin84 »

Yes I tried the Windows 7 compatibility in administrator mode, it does not change anything.
Thank you for the answer.
con20or
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Re: runetime error

Post by con20or »

I presume you have tried a reinstall?
corsin84
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Re: runetime error

Post by corsin84 »

My setup: Windows 8.1, intel core i5 - 3570 k, 3.40 GHz - 8 gb mem.- ATI Radeon 7950
con20or
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Re: runetime error

Post by con20or »

I presume you have tried a reinstall?
?
corsin84
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Re: runetime error

Post by corsin84 »

Yes, several times on different hard disks, also in the file or was installed scourge of war Gettysburg and its modules (which are now reinstall) .I also change ATI radeon drivers.
con20or
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Re: runetime error

Post by con20or »

One of the tech guy will be along to help ASAP, but we are all different time-zones so it could be this evening.
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Little Powell
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Re: runetime error

Post by Little Powell »

Can you please post the contents of your sowwl.log file after the crash? It is located in your Documents\Sowwl folder.
corsin84
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Re: runetime error

Post by corsin84 »

Game Launched
13:42:41 Version:SOWWL
1.0005
13:42:41 load error5 5
13:42:41 load error3 87
13:42:42 load error5 5
13:42:42 load error3 87
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