Solved - new version crash (see mitra76 post)

[voltigeur]

Updated Matrix version crashes in Windows 10 Home edition x64 version 1511.

- recently clean (not upgrade) installed win10 home x64 v1511 (all drivers updated to latest win10 versions, eg sound & video)
- clean installed matrix Waterloo v 1.00
- patched v10006A
- then patched v10043

First off, error message appeared saying D3Dx9_43.dll was missing.

- found that and copied into root dir of game

- Upon loading a scenario game windows message appears stating the game has stopped working.

i have checked that the sowwl.exe file has been set by the installer to win 7 compatibility.

log:

Game Launched
16:48:48 Version:SOWWL
1.0043
16:48:51 Ansi:16, TexH:16384, TexW:16384
16:48:51 SowWL Loaded
16:48:51 16:48:51
16:49:09 Loading WL01-The Emperor's Plan (F-Brig)
16:49:09 Load your muskets...
16:49:09 16:49:09
16:49:09 Loading WL01-The Emperor's Plan (F-Brig)
16:49:09 Loading Map (Waterloo)

[Bloody Bill]

Same for me with the update. My game launches but screen freezes when scenario starts.

[mitra76]

Download the directx 9,10,11 from here http://www.microsoft.com/en-us/download ... px?id=8109 and install them again. DOn't worry this leave the directx12 untouched, but should correct the problem.

[voltigeur]

Thank you Mitra, that solved the issue.

[conjotter]

Sorry Mitra, I don't know what you are referring to.


1)Which specific files from that website link do I need to download to fix this update?


2)Where do I download them to once I find them? Some Waterloo game folder or somewhere else?


3)Once downloaded, where specifically do I extract the information to?

[Saddletank]

The link Mitra gave goes straight to a file, simply d/l it to your desktop, then run it. Its a windows Dx10 file so Windows will store it where it needs it.

Its not a file that has anything to do with NSDs game.

[Bloody Bill]

My game is now very laggy like it was when the game first came out. Driect x DL made it not freeze up but performance is terrible now.

[RebBugler]

My game is now very laggy like it was when the game first came out. Driect x DL made it not freeze up but performance is terrible now.

WebRoot Issue? Saw your posts on the Matrix board. Maybe your antivirus settings need to be reset for the patch.
http://www.norbsoftdev.net/forum/nuts-a ... -antivirus

[Bloody Bill]

@RedBugler thanks man that's probably it. I forgot all about webroot.

[conjotter]

My game is still crashing.

When I select the link that Mitra suggests the file downloads to my desktop:

"Directx June 2010 SDK"

"Please type the location where you want to place the extracted files."

No default directory is listed.

When I download the file contents the game still crashes.