Game stop working after selecting a scenario

[kaplan71]

Hello --

I have Windows 7 Home Edition 64-bit running on my computer. I have installed the game, and also installed the two patch updates. The game is configured to run in Windows 7 compatibility mode.

Prior to installing the two updates, I was able to launch the game without issue. Now whenever I select a scenario, the game immediately stops working, and displays a message indicating that.

I can remove the patches to see if that solves the problem, but before I do that I wanted to know if anyone had encounter this issue, and knew of another means to correct it?

Thanks.

[Little Powell]

Can you please post the contents of your sowwl.log file directly following the crash.

It can be in your documents folder, SOWWL

[kaplan71]

Hello --

Thank-you for your reply. As requested I am posting the log file in question. I had a chance to look at it, and there is not much to go by in the diagnosis.

[mitra76]

I don't see the attachment; please check if in the sandbox screen you can see all the maps. Verify also the event log of windows at the moment of crash if something is specified