Crash report

Game won't run. Keeps crashing. Hopefully we won't get any posts here, but if we do, we'll try to help you out. You can also post any bugs that you find here. IMPORTANT: Don't post mod related problems here!
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Braxton Bragg
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Re:Crash report

Post by Braxton Bragg »

I have read with interest this problem people seem to have with AVG, I use Avg always have, My Avg is on all the time, I even download files and stuff, every thing I run even Sow never has a problem with Avg.

Would the problem be with Windows Defender? this defender program pops up from time time

Braxton Bragg
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Chamberlain
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Re:Crash report

Post by Chamberlain »

zenozigaganbottom wrote:
I just got some in-person technical help. What he says is that this is a firewall problem and I have to make an exception for the program that accesses the internet for SOWG. What program is this? You are right though. It is AVG that is causing this.
Zeno,

To make an exception in the FireWall for the game,

Go to Control Panel --> Windows Firewall--> Allow A Program Through Windows Firewall --> scroll down to 'Scourge Of War - Gettysburg'. Click on the box and this will put a checkmark in it to allow access.
I have Vista OS, so it might be a little different getting to your Firewall Applications, but same program name.

Chamberlain
-Col. Joshua Chamberlain, 20th Maine

We cannot retreat. We cannot withdraw. We are going to have to be stubborn today
Chamberlain
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Re:Crash report

Post by Chamberlain »

Braxton Bragg wrote:
I have read with interest this problem people seem to have with AVG, I use Avg always have, My Avg is on all the time, I even download files and stuff, every thing I run even Sow never has a problem with Avg.

Would the problem be with Windows Defender? this defender program pops up from time time

Braxton Bragg
Hey Braxton ,

Same here, I have AVG 9.0 running all of the time when I am playing. I also have WebRoot AntiVirus with SpySweeper, but there is a Gamer Mode option that I turn on, for 4 hours as it temporarily prevents the program from interrupting games by turning off most of the Shields and Alerts. At the 4 hour mark, if I forget, the program automatically turns the Shields back on.

Chamberlain
-Col. Joshua Chamberlain, 20th Maine

We cannot retreat. We cannot withdraw. We are going to have to be stubborn today
ADukes
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Re:Crash report

Post by ADukes »

Did you install the game to the default directory (C:\NorbSoftDev\Scourge of War)?

What happens if you run the game as an admin?
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Little Powell
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Re:Crash report

Post by Little Powell »

zenozigaganbottom wrote:
Ok I might have found the source of the problem, but this would really piss me off if it was. Well, just cuz, I checked the status of my activation code. It said:

Allowable activations: 1

Remaining activations: 0

My worry is that my game is deactivated, and cannot be reactivated and I am installing an unactivated game. So basically I lost my ownership of the game. Now I didn't mean to install it into any seperate folder. In fact I don't see any other folder I installed it to. But I pray this is not the reason. It cost like $50. Now that would be a piece of crap if I lost it all right?
Zeno - You haven't lost your activation for good. Your code can be unlocked.

Send an email with your activation code and the email address you have purchased it to sowsupport at scourgeofwar dot com

Once it's unlocked, I suggest starting from scratch. Delete all NSD directories and files form your hard drive. Then re-install.
zenozigaganbottom
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Re:Crash report

Post by zenozigaganbottom »

Alright. Merci boucoup all.
zenozigaganbottom
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Re:Crash report

Post by zenozigaganbottom »

K the activation code is sent. Should I just deleate the Norbsoft folder now?
zenozigaganbottom
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Re:Crash report

Post by zenozigaganbottom »

ADukes wrote:
Did you install the game to the default directory (C:\NorbSoftDev\Scourge of War)?

What happens if you run the game as an admin?
I though I installed the game into the default directory, but maybe I didn't somehow, cuz my code is lost. (Not for good I hope.)
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Little Powell
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Re:Crash report

Post by Little Powell »

zenozigaganbottom wrote:
K the activation code is sent. Should I just deleate the Norbsoft folder now?
Yes go ahead and delete it. It'll be best to completely start from scratch just in case there's a bad file somewhere or something.
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norb
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Re:Crash report

Post by norb »

Zeno,

Have you ever gotten the game to run? If you have, can you remember what changes you made that stopped it from running?
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